Please note: This item is from our archives and was published in 2003. It is provided for historical reference. The content may be out of date and links may no longer function. Q. What happened to one ...

I was thinking about installing Norton Utilities, but I dislike NU because they required the installation of "Norton LiveUpdate" and other components I don't need.<P ...

Q. I installed a new hard drive and now get the following message when I try to run ScanDisk: "ScanDisk could not continue because your computer does not have enough available memory. If any other ...

I tried to run scandisk and i restarted the computer so that it could run, but i keep getting an "Unable to open drive for direct access" message. Now i can neither run scandisk nor can i restart my ...

ANSWER: There are a few reasons that come to mind, a virus or damaged files and folder information would be where to start. First, be sure you don't have a virus. Microsoft notes that this issue can ...

Last Thursday's Step By Step feature on spring cleaning a PC's disk drive - technically not part of Ask Jack - dominated the week's email. Not everyone was able to complete every step, but the only ...

My computer refuses to shut down properly. It is a 350 MHz Pentium II running Windows 98. Whenever you select Shut Down from the Start menu, it will just go into Restart automatically instead of ...

QUESTION: When I run scandisk in Windows 98, my 300 MHz PC freezes immediately. The window shows scandisk as "checking file allocation tables....". The little disk icon on the top left hand corner is ...

Q. My problem is that my PC developed problems with the Windows ScanDisk repair software after I attempted to fix another problem using Norton AntiVirus 2003. It started when I suspected I had a virus ...