Roughly three-quarters of adults 65 and older say they never use chatbots. A smaller share – though still a majority – of ...

A developer went viral for reconfiguring Chipotle’s customer support bot into a coding assistant, and providing the playbook for others to do the same to other chatbots.

Millions of young people use AI chatbots when they feel upset, nervous or stressed, a new study says. Here’s what to know ...

Increasingly, teens and adults are turning to artificial intelligence chatbots for companionship and emotional support, recent studies and surveys show. And so, mental health care providers should ...